On Products & Services…

Giving the people what they want is fundamentally and disastrously wrong. The people don’t know what they want… [Give] them something better.

— Samuel “Roxy” Rothapfel

[Source: Blue Ocean Strategy]

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Mohamed Marwen Meddah

Mohamed Marwen Meddah is a Tunisian-Canadian, web aficionado, software engineering leader, blogger, and amateur photographer.

2 thoughts on “On Products & Services…”

  1. i was about to react to this citation , but actually it needs more reflexion and meditation…
    the source please? (book ?)

  2. I agree in the context of business. Usually my clients do not know what service they want. So I always try to understand what their problems are and then suggest solutions…

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